refresh sessions

Refresh Sessions are designed for meaningful content updates, not complete redesigns.
Popular updates include: New portfolio images, Updated testimonials, Service or pricing changes, About page updates, New brand photos, FAQ updates, Contact information, Press features, General text and image updates.

Before we begin, you'll complete a Website Check-In Questionnaire so I know what you'd like to prioritize.

Every Refresh Session begins with a review of your website.  I'll look through your site with fresh eyes, checking things like: Broken links and buttons, Contact forms, Mobile responsiveness, Navigation and user experience, Readability and accessibility, Overall consistency.

If I notice opportunities for future improvements, I'll include them in your personalized Website Check-In Report.

After your Refresh Session, you'll receive a personalized report that includes:
A summary of everything that was updated; Any issues that were fixed; Recommendations for future improvements; Opportunities I noticed while reviewing your website.

Think of it as a roadmap for keeping your website working hard for your business.

Each Refresh Session includes up to two hours of implementation time.

Before we begin, you'll tell me what's most important. I'll prioritize the highest-impact updates first, making the best use of our time together.  If your wishlist extends beyond the scope of your Refresh Session, I'm happy to complete additional updates at my standard hourly rate.

Refresh Sessions are intended for updates, not redesigns.

If your website has changed significantly or you're ready for a larger transformation, I'd be happy to recommend the best next step for your business.

No.

Refresh Sessions are designed to improve and update your existing website.
If you'd like to add new pages or functionality, we can absolutely discuss that separately.

Once you've reserved your spot, you'll receive:
Your contract and invoice; A Website Check-In Questionnaire; Instructions for submitting your content and images; Your preparation deadline.

Once everything has been received, I'll complete your Refresh Session within approximately 30 days.

To keep Refresh Sessions running smoothly, all requested materials must be submitted within 21 days of booking.  This includes things like: Photos, Testimonials, Updated copy, Pricing PDFs, Any other requested assets.

Having everything ready before I begin allows me to complete your Refresh Session efficiently.

No worries!  Simply wait until the next Refresh Session booking window.
Refresh Sessions are offered twice each year, so there will always be another opportunity when you're ready.

Refresh Sessions open for booking twice each year.
Summer Booking Window: July 20–31
Winter Booking Window: January 15–31

These booking windows allow me to intentionally set aside time for past clients while continuing to serve my current website design clients throughout the rest of the year.

Refresh Sessions are ideal if you'd like a strategic website check-in a couple of times each year.
Monthly Maintenance is designed for businesses that regularly need website updates and prefer ongoing support throughout the year.

Both are great options—they simply serve different needs.

Maybe!  Refresh Sessions aren't only for older websites.

If your business has changed, you've invested in new photos, collected great testimonials, or simply want the peace of mind of having your website professionally reviewed, a Refresh Session can still be a great fit.

If nothing has changed since launch, I'd encourage you to save your spot for a future booking window instead.

If, during your Website Check-In, we discover your site would benefit from more extensive updates, I'll let you know. I'll always recommend the option that makes the most sense for your business—whether that's additional hourly updates or a larger project down the road.